Your cost per acquisition (CPA) is total spend divided by customers acquired. Add revenue per customer to see if that cost is cheap.
CPA vs. revenue per customer
A cost per acquisition calculator tells you how much you spend, on average, to win one paying customer from a campaign. Divide total ad spend by customers acquired and you get a single number you can compare across channels, campaigns, or time periods.
CPA equals total ad spend divided by the number of customers acquired in the same period.
A good CPA is any CPA below your break-even point — average order value × gross margin. There’s no universal number.
CPA measures cost per defined conversion. CAC is the fully-loaded cost of a paying customer.
CPA = Total advertising spend ÷ Customers acquired
Example:
If average revenue per customer is entered:
Revenue-to-CPA ratio = Average revenue per customer ÷ CPA
Example: $100 revenue ÷ $20 CPA = 5:1
Use campaign data from the same reporting period for accurate results. Count paying customers—not impressions, clicks, or leads. A lower CPA is generally better, but it should always be compared with customer revenue, lifetime value, and profit margin.